• Domestic orders (China): Usually delivered within 3–5 business days.
• International orders: Air freight usually takes 8–15 business days, and sea freight usually takes 35–55 business days. The exact time depends on customs clearance speed and local postal services.
  Once your order is shipped, you will receive a shipping confirmation email with a tracking number, which you can use to check the delivery progress at any time.

• Returns: A full refund will be issued to your original payment method (shipping fees are waived if the return is due to product quality issues or our mistakes; otherwise, you will be responsible for the return shipping costs).
• Exchanges: You can exchange the same item for a different size/color free of charge, subject to stock availability.
  To initiate a return or exchange, please contact our customer service at flishrc@163.com and provide your order number and the reason for the return/exchange.

1. Log in to your account and go to “My Orders”.
2. Select the order you wish to modify and click “Edit Address”.
3. Enter the new address and save the changes.
   If your order has already been processed or shipped, we cannot guarantee a successful address change. Please contact our customer service immediately for assistance.

1. Account Center: Log in to your account and go to “My Orders” to view the current status of your order (Pending, Shipped, In Transit, Delivered).
2. Tracking Inquiry: Use the tracking number in your shipping confirmation email to check real-time delivery updates on the carrier’s official website.

• Email: flishrc@163.com (response within 24 hours on business days).
• Live Chat: Real-time online consultation is available on our official website from 9:00–18:00 (local time).
• Whatsapp: +86-132-6682-8976 (Monday to Saturday, 9:00–18:00, Beijing time).
• Help Center: Browse our self-service FAQs for instant answers to common questions.

• If your order has not been shipped: Please log in to your account immediately and modify the shipping address in “My Orders”.
• If your order has already been shipped:
  i. Please contact our customer service as soon as possible.
  ii. We will attempt to contact the carrier to change the address, but this is not guaranteed and may incur additional fees.
  iii. If the package is returned to us due to an incorrect address, we can reship it to the correct address at your expense.

1. Visit the “Shipping Information” page on our official website.
2. Select your country from the dropdown menu to check if shipping is available, as well as the optional shipping methods and costs.
   Note: Some items may not be shipped to certain countries due to customs regulations.
3. If purchasing permissions are not enabled for some countries, you can contact our customer service, and we will open the purchasing access for you.

If the items in your order are from different warehouses, or if some items are on pre-order / backorder, they may be shipped separately.
After each package is shipped, you will receive a separate shipping confirmation email and tracking number. If you prefer consolidated shipping, please contact our customer service to confirm before placing your order.